FAQ
Use

1. What are the benefits of using a smart watch?

Pairing a smart watch with your smart phone has so many benefits that its hard to keep count! Smart watches are convenient for checking messages and calls quickly; simply look at your wrist and go back to what you were doing. The smart watches also have multiple functions that aid in everyday life, like voice command control, GPS locating, data storage, and health metrics, making them one of the more versatile devices you can find on the market.


2. How do I take care of my smart watch?

A smart watch does not need to be rewound time and time again like a mechanical watch, and they are quite easy to take care of. Consistently charge your watch battery to get the full life from the device, and clean the screen with a damp microfiber cloth; thats pretty much everything there is to it!


3. How do I connect smart watch with smart phone?

Step 1: After downloading V Band app, you need to go to the Bluetooth setting of the phone and pair the watch.

Step 2: Open V Band to click on My Watch at the bottom, find To add device at the top and choose your smart watch with exact model no. to connect in the listing.

Step 3: If the smart phone has bound other smart watch, please unbind the previous smart watch before rebinding.


4.Why is the Bluetooth failing to connect?

There are a few possible causes to this problem.

1) Please ensure you have the latest version of the V Band app;

2) Make sure the Smart phone Bluetooth is switched ON;

3) Make sure your Smart watch is within 10 meters of your Smart phone.


5. How do I change watch faces on my smart watch?

Personalize your smart watch with our library of smart faces. The smart watches itself has some default options and the V Band APP has an additional option to create your own custom watch face.

To change your watch face:

Step 1: With your smart watch nearby, open V band APP on your phone.

Step 2: Find the watch faces library at the bottom;

Step 3: Choose your preferred design from category;

Step 4: To create your own watch face, please click on Wall face library and find custom background, then you can select from your photo album on your phone or take phone to create watch faces instantly.


6. Can I have 2 watches connected at the same time?

You are only able to connect one device at any one time to the APP, but you can switch between the devices.


7. What is your Smart Watch quality? Do you offer after-sales service?

We carry out sampling inspection during raw material, production and finished products to guarantee our quality according to AQL standard.

All products have 12-month warranty.